Case studies

Gift-cards – Holding Structure and payments compliance

Gift-cards – Holding Structure and payments compliance

Background

Chiliz Chain is an ecosystem, based on CHZ and fan-token infrastructure. Chiliz planned to expand its operations and token-related products into new markets where crypto-asset regulation, consumer protection rules, and AML/sanctions requirements vary significantly. The key task was to build a defensible legal framework for distributing tokens and operating a consumer-facing platform while mitigating enforcement, licensing, and reputational risks.

Legal issues

Multi-jurisdiction market entry support, including a comprehensive risk model, regulatory positioning for token distribution, and a full set of legally binding documents.

Our role

We delivered an end-to-end legal program focused on three pillars: risk modelling, documentation, and regulatory justification for distribution.

We designed a product-by-product risk model covering:

  • token classification risks (utility vs. security/financial instrument/e-money scenarios depending on rights, marketing, and structure);
  • licensing/perimeter analysis (roles and regulated activities across target jurisdictions);
  • AML/CFT and sanctions exposure (KYC/KYB segmentation, screening, transaction monitoring, escalation and record-keeping);
  • consumer protection and marketing compliance (disclosures, fair marketing, complaints handling);
  • data protection and cybersecurity (GDPR roles, DPIA triggers, security-by-design);
  • IP and commercial risks related to sports brands and partnerships.

Key challenges

  • Structuring token distribution and marketing in a way that avoids triggering securities/e-money characterisation and related licensing requirements across multiple jurisdictions
  • Aligning product design and user flows with evolving crypto-asset rules while maintaining a consistent user experience, and
  • Building AML/sanctions and consumer-protection controls that are strong enough for regulators and partners, yet practical to operate at scale (including geo-fencing, eligibility checks, disclosures, and complaints handling).

Outcome

We drafted and adapted a complete set of legal documents for both token distribution and platform operations, including:

  • token terms, risk disclosures and distribution rules (including territorial/eligibility restrictions);
  • platform Terms of Use / Terms of Sale, complaints and refunds framework;
  • privacy and cookie documentation, data processing clauses and vendor templates;
  • AML/CFT policies (KYC/KYB, sanctions, monitoring, escalation, record retention);
  • commercial agreements with partners, including IP licensing provisions, compliance allocation, and distribution mechanics.

The client received:

  • A structured risk model enabling ongoing compliance management and executive decision-making.
  • A launch-ready documentation package supporting token distribution and platform operations.
  • A clear regulatory positioning for tokens and product flows, with practical controls (eligibility, geo-fencing, disclosures, AML/sanctions) designed to reduce enforcement and partner-risk exposure.
  • A scalable governance framework that can be replicated as the product expands into additional jurisdictions.

Why this case matters

It remains a significant example of how structured legal defence can prevent disproportionate restrictions on access to global digital resources. This matter illustrates the importance of:

  • evidentiary standards in copyright enforcement;
  • limits of intermediary liability;
  • proportionality in website blocking measures;
  • cross-border consistency in digital regulation.

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